Last Updated: [14-03-2026]
Thank you for purchasing from HoRaksha SecureTech Pvt Ltd through our website https://solutions.horaksha.com/.
Because our products are digital downloads, we maintain the following refund policy.
All products available on our website are digital products and are delivered electronically.
Once a purchase is completed and the product is downloaded or access is provided, the order is considered final and non-refundable.
No physical products will be shipped.
A refund may be considered only in the following situations:
• Duplicate payment for the same product
• Technical issues preventing access or download of the product
• Payment charged but product not delivered
In such cases, customers must contact us within 7 days of purchase.
Refunds will not be issued in the following cases:
• Change of mind after purchase
• Lack of knowledge about digital downloads
• Failure to read product description before purchase
• Inability to use the product due to device or software limitations
• Attempt to download and then request a refund
Customers are responsible for:
• Providing a valid email address during purchase
• Downloading and safely storing the digital files
• Ensuring compatibility with their device or system
If a refund is approved:
• The refund will be processed to the original payment method
• Processing may take 5–10 business days depending on the payment provider
If you face any issues accessing your purchased product, please contact us:
HoRaksha SecureTech Pvt Ltd
Website: https://solutions.horaksha.com/
Email: horakshasecuretech@gmail.com,support@horaksha.com
We will try our best to resolve the issue quickly.